Shipping policy

At Butter NYC, we're all about getting your order to you as quickly as possible

 Processing Time

All orders are processed within 2 business days (Monday–Friday, excluding holidays). You’ll receive a shipping confirmation email with tracking info as soon as your order is on the way.

Domestic Shipping

Shipping times vary based on your location and the shipping method you select at checkout. Most U.S. orders arrive within 3–7 business days after processing.

 International Shipping

We do ship internationally! Delivery times depend on the destination country and local customs. Please allow 7–21 business days for international orders. Customs fees or import duties (if any) are the customer’s responsibility.

 Delays & Holidays

While we always aim to get your order to you ASAP, shipping carriers may experience occasional delays—especially during holidays or peak seasons. If you have any concerns, don’t hesitate to reach out!

 Questions?

We’re here for you! Contact us anytime at team@shopbutternyc.com and we’ll be happy to help.